Visit employers only area

Web Accessibility Statement

Accessibility statement for the North Yorkshire Pension Fund (NYPF)
This website is provided and updated by the NYPF. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability

How accessible the website is
We know some parts of this website aren’t fully accessible:

The input interfaces of this website are primarily optimised for desktop usage. While they remain functional on mobile devices, the user experience may not be fully optimised. 

What to do if you can’t access parts of this website.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please telephone the pensions teams on 01609 536335 or use the Contact us form.

Reporting accessibility problems with this website.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements please use the Contact us form.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

If you need additional help please telephone the pensions teams on 01609 536335 or use the Contact us form.

Technical information about this website’s accessibility
The NYPF is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non accessible content
The content listed below is non-accessible for the following reasons:

Content that’s not within the scope of the accessibility regulations.

PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards, for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video
Live video streams don’t have captions. This doesn’t meet WCAG 2.1 success criterion 1.2.4 (captions – live).

We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website
This website was last tested on 30/11/2023. The test was carried out by NYES digital.

We used this approach to deciding on a sample of pages to test:

  • We tested the homepage of the site as this is feature rich and allowed us to test the core template for issues.
  • We tested all pages where we use 3rd party plugins and contact forms
  • Random selection of pages created by the website content editors

This statement was prepared on 30/11/2023. It was last updated on 30/11/2023.

Translation Statement
Popular web browsers include the option to translate web pages by default when they detect that the website language is different to the language installed on the computer, tablet or smartphone. When browsers do not offer to automatically translate, plug-ins are often available to help you do this.